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Pinsoft

Privacy Policy

Last updated: March 1, 2026

1. Introduction

Pinsoft Bilişim A.Ş. ("Pinsoft," "we," "us," or "our") respects your privacy and is committed to protecting the personal data we process in connection with our enterprise software platforms and this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We may collect the following categories of information:

  • Contact information — name, email address, phone number, and company name submitted through our contact forms.
  • Usage data — pages visited, referral source, browser type, device type, and session duration collected through analytics tools.
  • Technical data — IP address, operating system, and browser version transmitted automatically when you access our site.
  • Operational data — information processed within our enterprise platforms on behalf of our clients, governed by separate Data Processing Agreements.

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide requested information about our platforms.
  • Improve and optimize our website experience.
  • Send relevant communications about our products and services, with your consent.
  • Comply with legal obligations and protect our legitimate interests.
  • Deliver and maintain our enterprise software platforms under contractual agreements.

4. Data Sharing and Transfers

We do not sell personal data. We may share information with trusted service providers (hosting, analytics, email delivery) who process data on our behalf under strict contractual obligations. When data is transferred outside of Turkey or the European Economic Area, we ensure appropriate safeguards are in place.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for up to 24 months unless a longer retention period is required for ongoing business relationships.

6. Your Rights

Under KVKK (Turkish Personal Data Protection Law) and GDPR where applicable, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also object to processing and withdraw consent at any time.

To exercise these rights, contact us at privacy@pinsoft.io.

7. Security

We implement industry-standard technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Our enterprise platforms operate under SOC 2-aligned security practices.

8. Contact

For questions about this Privacy Policy or our data practices, contact us at:

Pinsoft Bilişim A.Ş.
Dijital Park Teknokent Barbaros Mah. Şebboy Sok. No:4/1
İç Kapı No: 82, Ataşehir / İstanbul
contact@pinsoft.io